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Customer Service

Delivery

When it comes to delivering your products, Nth Degree takes great care to ensure a seamless and efficient process. We understand the importance of timely delivery and strive to meet and exceed your expectations. 

Shipping Options

At Nth Degree, we offer White Glove Delivery Service with or without assembly to make sure that throughout the entire process from start to finish, your products are handled with exceptional care and attention to detail. With this service you can expect: our shipping partners will get in contact you to arrange a delivery date and time to suit, delivery to a location of choice, assembly if required and removal of any packaging materials.

Our shipping partners are reliable and experienced, ensuring that your products arrive in pristine condition. We do request that customers to take responsibility in verifying the measurements of their purchases to ensure they enter the designated delivery address - be this through door or gate access. This helps to prevent any potential inconveniences or delays in the delivery process. By carefully checking the dimensions of the item prior to purchase, customers can make informed decisions and avoid the disappointment of receiving a product that does not fit through the property.

Delivery Time

We understand that time is of the essence, and we aim to deliver your products as quickly as possible. Our estimated delivery time is typically within 2-7 business days for domestic orders. However, please note that delivery times may vary depending on your location and the availability of the product. While some pre-orders may arrive shortly after the release date, others may take longer due to demand or unforeseen delays. 

Tracking Your Order

Once your order has been shipped, our delivery parteners will provide you with a tracking number. This allows you to monitor the progress of your delivery and know exactly when to expect your products. You will recieve emails and SMS messages to let you know a times lot on your delivery date, you can also contact our delivery partners if you have any issues or questions via email.

International Shipping

For our international customers, we offer worldwide shipping. We understand the importance of reaching customers around the globe, and we are committed to providing a seamless international shipping experience. Please note that international delivery times may vary depending on customs clearance and local postal services. For international shipping, please contact our customer service team for more information here.

Shipping Costs

Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method selected. During the checkout process, you will be provided with an accurate shipping cost estimate. We strive to offer competitive shipping rates while ensuring the safe and timely delivery of your products.

Small items - Free delivery

Medium items - £35 without assembly // £85 with assembly

Large Items - £70 without assembly // £130 with assembly

All members will receive free delivery and free assembly for all products.

Customer Support

Ensuring excellent customer service during the delivery process is paramount to maintaining satisfaction and loyalty. Contact our delivery partners - ASB Delivery Services in case of any issues is essential for addressing concerns promptly and efficiently. Whether it's a delay in delivery, a damaged package, or a change in delivery instructions - email info@asbdelivery.co.uk or phone 03331 885 393.

At Nth Degree, we value your satisfaction and strive to make your shopping experience as smooth as possible. Our commitment to delivering your products in a timely and efficient manner is a top priority. Shop with confidence, knowing that your order will be handled with care and delivered to your doorstep.